COVID-19 UPDATE: We continue to ship all orders!

Please Note: All carriers are currently experiencing capacity constraints and delays.

Read more: here.

Contact Us


12 North Gate Road, Great Neck, New York 11023

Phone / Fax

1-800-482-0422 (Toll Free)

516-487-5187 (Local)

516-487-1027 (Fax)

Representatives are available Monday – Friday, 9AM-5PM EST

By E-Mail or By Phone

Demeter’s Customer Service is ready to assist you.
Representatives are available Monday – Friday, 9AM-5PM (est).

E-Mail: info@DemeterFragrance.com

Please include your first and last name, E-mail Address, Daytime Phone Number, order number if applicable, and any additional information that will help us to help you. All personal information is strictly confidential.

For immediate response, please call: 1-800-482-0422 or 516-487-5187

Contact our CEO:
E-mail: MCrames@DemeterFragrance.com

Suggest a Scent:
E-Mail: ScentSuggestion@DemeterFragrance.com

By Regular Mail or Fax: 

Demeter Fragrance Library 
Att: Mark D. Crames 
Chief Executive Officer 
12 North Gate Road 
Great Neck, New York 11023
Fax: 516-487-1027